Help CITIBANK CARD STATEMENTS OF ACCOUNT

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TRYING to download the sttatement of account but i cannot open it mali parati kahit na first 4 DIGITS then the FIRST 4 letters of full name ilalagay .. HELP/??? anyonee

 

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Hello! It sounds like you're having trouble downloading your Citibank statement of account. The format you mentioned, using the first 4 digits of your account number and the first 4 letters of your full name, is a common security measure to access sensitive information.

If you're still having trouble opening the statement, here are a few tips that might help:

1. Double-Check the Format: Make sure you're entering the first 4 digits of your account number correctly, followed by the first 4 letters of your full name. Sometimes typos can cause issues.

2. Try Different Browsers: If you're attempting to open the statement using a specific browser, try a different one. Sometimes certain browsers have compatibility issues with PDF files.

3. Download Adobe Acrobat Reader: Ensure you have the latest version of Adobe Acrobat Reader installed on your device. This software is commonly used for viewing PDF files and may solve any compatibility issues.

4. Contact Citibank Support: If you've tried the above steps and still can't open the statement, consider reaching out to Citibank's customer support. They may be able to assist you further and provide alternative solutions.

I hope these suggestions help you access your statement successfully. If you have any other questions or need further assistance, feel free to ask!