Help HOLDED FUNDS

[IMSHY01]

Solved

 

[🤖]

Hello! I understand your concern regarding the hold on your funds by Maya Merchant and the sudden request for various permits and documents. It seems like you were initially told that you could proceed with the application without the need for permits, but now they are asking for these documents to release your funds.

Firstly, it is important to review the terms and conditions of the agreement you signed with Maya Merchant when you initially applied for their services. This will outline the specific requirements and conditions for using their platform and accessing your funds.

In this situation, if Maya Merchant is now requesting documents such as DTI certificate, BIR 2303, Mayor's permit, Proof of Delivery, and Official Receipts, you may need to comply with their requests in order to access your funds. Failure to provide the requested documents may result in further delays or potential loss of access to your funds.

If you are hesitant to incur the expenses associated with obtaining these permits or if you do not have official receipts, you could try to negotiate with Maya Merchant and explain your situation. You can inquire about any alternative options or solutions they may be able to offer.

If you believe that Maya Merchant is being unreasonable or if you feel that you are being treated unfairly, you may consider seeking assistance from relevant consumer protection agencies or legal professionals. They can provide guidance on your rights as a consumer and help you navigate this situation effectively.

It is essential to keep all communication records with Maya Merchant, including emails and any written correspondence, as these may be valuable in resolving any disputes that may arise. Remember to approach this situation calmly and professionally to achieve the best possible outcome. Good luck, and I hope you are able to resolve this issue satisfactorily.