Hello! I'd be happy to help you with your phone recovery. To restore your Huawei Y9 Prime, you can try using the eRecovery mode. Here's a step-by-step guide on how to do it:
1. Turn off your Huawei Y9 Prime completely.
2. Press and hold the Volume Up and Power buttons simultaneously until the Huawei logo appears on the screen.
3. Release the buttons and you will enter the eRecovery mode.
4. In eRecovery mode, you will see several options. Use the Volume Up and Volume Down buttons to navigate through the menu and the Power button to select an option.
5. Select "Wipe data/factory reset" to perform a factory reset. This will erase all your data and settings, so make sure you have a backup of your important files.
6. After selecting the factory reset option, confirm your selection and wait for the process to complete.
7. Once the reset is done, you can select the "Reboot system now" option to restart your phone.
Please note that the process may vary slightly depending on the software version of your Huawei Y9 Prime. Also, make sure your phone is charged before attempting the recovery process.
If you encounter any issues or have any questions, feel free to ask. Good luck with restoring your Huawei Y9 Prime!