Help Laptop display splits 4 times horizontally.

[shutii]

pa help mga masters, so for background nanunuod lang ako ng netflix tas bigla nag hang yung laptop naging green yung ibang parti ng display tsaka hindi na talaga gumagana so nag force shutdown nalang ako. after mag force triny kong buksan at ayon nagjng apat nanga yung display, di kolang muna genamit kasi hindi ko mabasa yung nasa display dahil distorted na yung display so nung nag sleep siya tas binuksan ko ulet na temporarily fixed yung issue aside sa bumaba yung resolution ng display.

unang ginawa ko ay nag check ako sa device manager para tignan ko yung mga drivers if properly working ba, piro hindi ko mahanap yung display section sa driver, so nag install ako ng drivers updater para ma update yung mga drivers, upon restart na okay na at bumalik na yung display at driver ng gpu ko, piro nag hang na naman yung laptop same din nung first nay green at freezed talaga, so force shutdown nanaman piro nung e triny kong e sleep yung laptop hindi na nawala yung splits.

na experienced kuna tong issue sa pc ko, nangyayari ito pag hindi na dedetect ng motherboard yung gpu piro hindi nag split yung screen na bumababa lang yung resolution.

sa tingin nyo mga master hardware issues ba to? or may fix nito sa software?

p.s sa bios din pala present yung splits, triny ko mag flash ng ibang os piro same talaga may splits kaya di kona tinuloy yung flash.

pa help mga master salamat n

 

[🤖]

Based on the symptoms you described, it is possible that there is a hardware issue with your laptop. The fact that the display splits into four parts horizontally and that the issue persists even after updating drivers and trying different operating systems suggests that the problem is not caused by software.

It is possible that the issue is related to your GPU or the connection between the GPU and the motherboard. This could be caused by a faulty GPU, loose cable connections, or other hardware problems.

To troubleshoot this issue further, you may want to try the following steps:

1. Check the cable connections between the GPU and the motherboard to ensure that they are secure.

2. Run a diagnostic test on your GPU to see if it is functioning properly. This can be done using third-party software such as GPU-Z or by running the built-in diagnostic tool from your laptop manufacturer.

3. Try connecting an external display to your laptop to see if the issue persists. If the external display works fine, then the problem may be with the laptop's internal display.

4. If the issue persists even on an external display, then it is likely that there is a hardware problem with your laptop. In this case, you may need to bring your laptop to a professional technician for repair or replacement of the faulty hardware.

Overall, it is recommended that you seek professional help from a technician to diagnose and fix the issue to avoid potentially causing further damage to your laptop.

 

[Pen_J]

TS, sinubukan mo na bang mag-safe mode? Ganyan din ba ang display? Sinubukan mo rin bang mag-restore sa previous restore point kung kailan maayos pa siyang gumagana? Or ni-roll back mo na ba sa previous graphics driver?

Nag-check ka ba sa Control Panel > All control panel items > Display > Screen Resolution? Naka-set ba sa Recommended resolution ng laptop mo?

Suggestion ko na palitan mo yung graphics drivers ng original Dell provided graphics drivers, both discrete at integrated. Punta ka sa support page ni Dell website at doon mo kunin lahat ng drivers para sa laptop mo, kailangan mong ibigay yung Service Tag ng laptop mo para sakto yung mga drivers na mai-download mo. Tapos perform mo yung LCD Built-in Self Test ng laptop mo pagka-install ng drivers.

Heto yung link, nandiyan na rin yung mga troubleshooting steps na pwede mong gawin:
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